Provider Request Center
The Provider Request Center helps healthcare providers and clinic staff contact Focus Pharmacy about non-urgent medication-related coordination questions.
This is not a secure provider portal. There is no login, no status tracking, and no secure storage of health information. Do not submit protected health information through this form unless your organization has confirmed this workflow is approved. For patient-specific, urgent, or PHI matters, call Focus Pharmacy directly at 302-471-3046.
Call or Fax First
For most provider communication — especially anything involving patient-specific details, urgent clinical issues, controlled substances, or protected health information — please call or fax the pharmacy directly.
- Phone: 302-471-3046
- For urgent clinical issues, call directly — do not use this form
- For controlled-substance workflows, use an approved prescribing/fax workflow
- For patient-specific matters, call rather than submitting details online
Optional: Non-Urgent General Request
If you have a non-urgent general coordination question that does not involve patient-specific details, you may use the form below. This is optional — calling is always welcome.
What This Form Is Not For
- Emergencies or urgent same-day clinical issues
- Controlled substances, unless the pharmacy has an approved workflow
- Protected health information (PHI) — diagnoses, lab results, clinical notes, patient identifiers
- Situations requiring direct prescriber-to-pharmacist discussion
- A replacement for e-prescribing, fax, phone, or required documentation systems
For urgent issues, patient-specific matters, or anything involving PHI, call the pharmacy directly at 302-471-3046.